Terms of Use
The short version
PetValid is a tool to help you organize your pet's emergency information. Use it responsibly. It is not a substitute for professional veterinary advice, and we make no guarantee that the information stored will be acted upon in any emergency situation.
1. Acceptance of Terms
By downloading or using PetValid ("the App"), you agree to be bound by these Terms of Use. If you do not agree, do not use the App. These terms apply to all users of the App.
2. License to Use
We grant you a personal, non-exclusive, non-transferable, revocable license to use PetValid solely for your own personal, non-commercial purposes. You may not:
- Copy, modify, or distribute the App or any part of it
- Reverse engineer or attempt to extract the source code
- Use the App for any commercial purpose without our written consent
- Remove any copyright or proprietary notices from the App
3. Important Safety Disclaimer
PetValid is an information organizer, not an emergency response system. The App stores information you choose to enter. We cannot guarantee that first responders, veterinarians, or any other person will see, read, or act on information stored in PetValid. In any pet emergency, always contact a veterinarian directly. Do not rely solely on the App as your emergency plan.
You are solely responsible for the accuracy and completeness of the information you enter. Outdated contact numbers, incorrect medical information, or missing data could affect outcomes in an emergency. Keep your pet's card up to date.
4. In-App Purchases
PetValid Pro is available as a monthly subscription ($1.99/month) or a one-time lifetime purchase ($7.99). Prices may vary by region.
- Payment: Charged to your Apple ID account at the time of purchase confirmation.
- Monthly subscription: Automatically renews each month unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription at any time in your Apple ID account settings.
- Lifetime purchase: A one-time payment that does not expire and will not be billed again. Pay once, use indefinitely.
- Restore purchases: If you reinstall the App or switch devices, you can restore your Pro access at no charge using the restore option within the App.
- Free tier: The free version remains available with a limit of one pet emergency card.
- Refunds: All sales are final. For refund requests, please contact Apple Support.
All billing is handled by Apple. We have no access to your payment information.
5. User Content
All content you enter into PetValid (pet names, contact details, medical information, photos) remains yours. You retain full ownership. Your data is stored in our cloud database and cached locally on your device for offline access. We use this data solely to provide the App's services and make no claim of ownership over your content.
You are responsible for ensuring that any personal information you enter about third parties (such as emergency contact names and phone numbers) is accurate and that those individuals consent to being listed.
6. Intellectual Property
The PetValid name, logo, design, and all associated content are owned by LumenWorx LLC and protected by copyright and trademark law. Nothing in these Terms grants you any right to use our branding without explicit written permission.
7. Disclaimer of Warranties
PetValid is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:
- Fitness for a particular purpose
- Uninterrupted or error-free operation
- Accuracy or reliability of any information stored
- That the App will be available on any particular device or iOS version in perpetuity
8. Limitation of Liability
To the fullest extent permitted by applicable law, LumenWorx LLC and PetValid shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the App — including but not limited to outcomes in a pet emergency situation.
Our total liability to you for any claim arising from these Terms or your use of the App shall not exceed the amount you paid for the App, including any in-app purchases.
9. App Store Terms
Your use of PetValid is also subject to Apple's App Store Terms of Service. In the event of any conflict between these Terms and Apple's terms, Apple's terms take precedence with respect to your use of the App Store.
Apple is not a party to these Terms and has no obligation to provide support or maintenance for PetValid.
10. Changes to the App or Terms
We reserve the right to modify, suspend, or discontinue the App or any feature at any time. We may also update these Terms from time to time. If we make material changes, we will update the effective date above and note the change in our app update release notes. Continued use of the App after changes constitutes acceptance.
11. Termination
We reserve the right to terminate or suspend access to the App at our discretion if you violate these Terms. You may stop using the App at any time by deleting it from your device.
12. Governing Law
These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved in the courts of Ohio.
13. Contact
If you have questions about these Terms, please contact:
- Email: info@petvalid.com
- Website: petvalid.com